Refund, Cancellation and Consent Form

Welcome to The Mind Veda!

To effectively provide counselling services and consultation, it is important for you (“Client”) to understand that the psychologist and psychiatrists of The Mind Veda (“Therapist(s)”) and the Client have certain rights and responsibilities towards each other as follows:

• The Mind Veda shall, at all times, maintain confidentiality of the information that is gathered during the Client’s assessment and counseling except in the following circumstances:
  1. When the information is ordered to be disclosed by the court of law;
  2. When there is an imminent danger to the health and safety of the Client or any other person or to the society at large;
  3. When, in the opinion of the Therapist, the nature of information reveals that there is a risk of bodily harm to the Client or any other person or to the society at large;
  4. When the information is sought by a law enforcement officer or agency; or
  5. When the information is otherwise required by the law to be disclosed.
• The Mind Veda also has employees responsible for day-to-day administration who may get limited access to the confidential information shared by the Client. However, such employees are also bound by the same rules of confidentiality and they undertake to maintain privacy.
• If the Client is below eighteen years of age (“Minor”), The Mind Veda may allow limited access to the information shared by the Minor with their parent(s)/guardian(s), which, in the opinion of the Therapist, is in the best interest of the Minor.
• The Mind Veda is not a suicide prevention helpline/platform.
• The Mind Veda neither provides emergency services nor prescribes any psychiatric medications.
• If the Client is undergoing any situation of crises or stress or having suicidal thoughts, etc., the Client may immediately contact the emergency helpline numbers in India as provided below:
  

  National emergency number	112
  Police	100
  Ambulance	102
  Women Helpline	1091
  Child Helpline	1098
  Senior Citizen Helpline	1291 / 14567

  
  
• If the client is located outside India, the Client shall contact the local emergency helpline immediately.
• As a service-based business, we dedicate time and resources to delivering high-quality services. Therefore, once a service has been provided, we do not offer refunds. We encourage clients to review service details carefully before making a purchase

Declaration

By signing this document, I, ______________________________________, being the Client or parent(s)/guardian(s) of the Minor, do hereby declare that I am above eighteen years of age as on the date of signing this document and mentally sound and not under any fear, threat or misconception. I have read and understood the contents of this document as well as the terms and conditions of The Mind Veda available on themindveda.com and agree to abide by them.

Name of the Client: ______________________________________
Mailing Address: ________________________________________
City: ______________________ State: ______________________
Pin Code: ____________________
Email Id: _________________________ Contact No.: ____________
Emergency Contact (Relations):


Signature: _____________ Date: ______________